ACTCM Financial Aid Administrators Code of Conduct
The ACTCM Financial Aid Office is committed to the highest standards of professional conduct. It is our goal to provide information and advice, in keeping with federal requirements, and determined solely by consideration of the best interests of our students. To ensure students continue receiving sound and impartial advice from the financial aid personnel, and to avoid the potential for, or appearance of, conflicts of interest regarding student loans, ACTCM shall abide by this Code of Conduct in its relationships with lenders, guarantors and servicers of education loans. We are members of the National Association of Student Financial Aid Administrators and follow their code of conduct. It is the intention of ACTCM that this Code of Conduct comply with all the letter and spirit of the Higher Education Act, as amended by the Higher Education Opportunity Act of 2008.
Code of Conduct:
An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:
• Refrain from taking any action for his or her personal benefit.
• Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
• Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
• Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
• Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
• Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity in any aspect of student financial aid.